business analysis 569


Business Analysis


The latest Standish Group’s Chaos Manifesto Report indicates that software projects have a non-progressive success rate of 32%, with 44% being challenged and 24% failing. Poor requirements definition is cited as the primary factor. According to Gartner and SEI research, 50% of software intensive projects are rolled back out of production and 40% of problems are found by end users. Additional SEI research indicates that 25-40% of all spending on projects is wasted because of rework. META Group estimates that 60%-80% of projects fail because of poor requirements gathering, analysis, and management.

As corporations continue to recognize the strategic need for establishing and strengthening their Business Analysis practices, UST Global can partner with you to help your organization achieve this goal. We take a focused service oriented approach towards formulating, offering, managing, and delivering a best-in-class Business Analysis Service that will help you implement robust enterprise-wide Requirements Lifecycle processes, a critical aspect in keeping project costs from spiraling over budget.


To react to the blistering pace of business and technology, CIOs are repositioning Business Analysts as process champions and innovation architects for the business. As Business Analysts’ involvement spans beyond traditional software development and infrastructure management activities, we can leverage our best practices to understand your strategic needs and empower your portfolio with a cost-effective workforce that matches the assessed need for Business Analysis capabilities. The very foundation of our Business Analysis service relies on value creation, organizational configuration, and business-IT alignment to increase responsiveness, performance, flexibility, and accountability.

UST Global Business Analysis Service is a combination of:

  • People- Capability and Competency Management via structured training programs and industry recognized certifications
  • Process – UST Global’s Business Analysis Competency Framework.
  • Methodology- IIBA’s BABOK Knowledge Areas compliance, complemented with iRise based Requirements Modeling and Visualization.

UST Global has partnered with iRise with the goal of offering market leading visualization and collaborative requirements engineering capabilities. iRise based Requirements Modeling and Visualization is a method of conceptualizing and designing an application prototype using visual and behavioral modeling to specify the user experience in a rich, interactive manner. This allows business stakeholders to experience the target application in WYSIWYG (what-you-see-is-what-you-get) format prior to the technical build. This approach eliminates interpretation and enables a reality check – what the business needs and how they envision it, in their own words. This makes a dramatic difference in the IT deliverable, with better results, lower costs and shorter timeframes.

Why UST Global for Business Analysis

  • Our goal is to strive to delight the client by embracing continuous transformation, adopting a mindset of continuous improvement, and leveraging our unique client centric global engagement model. This is supported by our approach to determine the real business problem before deciding on the solution, with end-to-end ownership, from identification of business need to its implementation by IT systems.

  • The spectrum of our Business Analysis Service covers the entire gamut of Requirements Lifecycle processes, i.e. from as high a level as Product Buy versus Build Assessment or Portfolio Roadmap Analysis, to as detailed as Project Scope Discovery Assessment or Comprehensive Requirements Specification.

  • The assessments that we offer are specifically tailored to your enterprise needs and are focused on: (a) driving greater business value through increased revenue and competitive advantage; (b) determining which initiatives to proceed with based on ROI/competitor-benchmarking analysis; (c) developing better estimates driven by Functional Point analysis; (d) cutting project costs by early identification of rework root cause; and (e) accelerating time-to-market avenues.

  • We have a proven track record of successfully engaging at not only the earlier phases, such as goal/vision realization, discovery and scoping using 30-Day agile service approach, but also at later system/application development lifecycle phases using well-defined Business Analysis driven Requirements Lifecycle processes.

  • We use a unique SWAT team approach for our 30-Day agile service approach, comprising Senior Business Analysts and Simulation Modelers; requirements are modeled and simulated in real-time during requirements workshop sessions with client stakeholders. At the end of this process, the stakeholders have a working simulation and a supporting document with pictorial view of business processes to review, approve and sign-off on.

  • Simulations cut requirements cycle time, often by 50% or more, which means development can start much earlier. Business stakeholders get on board with less confusion, because they have an effective way to visualize critical business processes before the technical build. We have leveraged the concept of early implementation of user experience across multiple engagements, and established that this approach not only eliminates the changing of requirements mid-stream but also cuts acceptance testing time later in the project.

  • UST Business Analysts have a “cross-functional and cross-domain” business experience, supplemented with an in-depth understanding of and expertise in technologies, which ultimately helps and enables the business make informed decisions when it comes to its interactions with IT.

  • We encourage adaptation and innovation in the use of the latest industry endorsed best practices via templates, standards, techniques and tools. This helps to avoid disparate understanding of the requirements practices by maintaining cohesive and disciplined Requirements Lifecycle processes.