Quality Program Assessment & Consulting


The availability of rapidly changing technology, demands for new types of software, and changing customer expectations on the quality of software can make it stressful and costly to assure a high standard of software quality. We offer Quality Program Assessment and Consulting services to help you do it right.

Based on our extensive experience, we can assess your current situation to help you plan and show you how to execute a Quality Management strategy. Whether you need a new plan built from the ground up, or want to leverage Quality Management practices and tools that you already have in place, we can help you realize your objectives in this area.

Quality Program Assessment and Consulting includes the following services:

  • Quality Assessment

  • Quality Assurance

  • Quality Improvement


Our Quality Assessment services employ a two-tiered approach of inquiry and analysis. We first take a strategic approach aimed at evaluating the overall context and goals of your organization and its leadership, incorporating strategic planning, communication, and decision-making aspects.

We then probe deeper via an operational assessment, where we analyze processes, personnel and technologies and study their adequacy in enabling efficient and effective operations. We apply industry-recognized reference frameworks such as SEI-CMMI, TMMI and PMBOK, and management tools such as SWOT analysis, to evaluate and benchmark your organization against proven standards and good practices, and identify strengths and areas of improvement.

The terms Quality Assurance (QA) and testing are often – and incorrectly – used synonymously by organizations. UST Global clearly distinguishes between the two by classifying testing as a Quality Control (QC) activity aimed at verifying or validating the software product. Our QA service, on the other hand, addresses the evaluation, monitoring and reporting of process quality and project health, providing to management independent, objective visibility into what is really going on. This is based on the premise that a quality process is required to deliver a quality product on time and within budget.

We also provide Quality Improvement services, where we typically draw from our Assessment observations to determine what your desired “future state” model should be for quality management and work with you to develop a roadmap for getting there. We address not only the technical aspects of process improvement but also the change management and cultural aspects.

Our quality improvement expertise comes from a history of guiding large organizations through transformation, as well as building quality testing practices, procedures and tools such as reusable test suites. We can also assist you in the onsite/nearshore/offshore decision process for the best possible results based on your particular needs.

Why UST Global for Quality Program Assessment and Consulting

  • Define a quality policy and quality management strategy.

  • Develop a QA plan that is integrated with development and operational processes.

  • Leverage our mature quality management practices and procedures.